Recently Updated Pages
Returning Lost Items
When you receive a Lost item, the best practice is to use Fulfillment> Return Items to return the...
Item's Home Institution: Marking Items Claimed Return
This workflow explains how to mark an item as Claimed Returned in Alma when a patron states they ...
Item's Home Institution: Library Staff Manually Applying Lost Item Status
This workflow explains how library staff manually mark an item as Lost from a patron’s active loa...
How to Manage Fines and Fees
This workflow describes how library staff can view, pay, apply, waive, dispute, and restore fines...
How to Check In Items
This workflow outlines how to check in items in Ex Libris Alma, either for a single patron or for...
Reporting an Issue
To contact the WRLC regarding an issue with one of our services, please use the WRLC Service Desk...
WRLC Retention and WRLC Permanent designation in Alma
Overview Within our consortium's Alma system, items that are designated for WRLC shared retentio...
SCF - Update Internal Note 1
A form is used to input and update the Internal Note 1 field in both the Shared Collections Facil...
SCF - Update Item Call Number
A form is used to input and update the Item Call Number field in both the Shared Collections Faci...
SCF - Update Internal Note 3
A form is used to input and update the Internal Note 3 field in the Shared Collections Facility (...
OCLC Multi Match List Page
Automatically generates a daily Excel report of all OCLC multi-match bibliographic records fr...
AFN Digitization Workflow
This workflow defines the WRLC-wide, institution-neutral procedure for submitting, processing, an...
Trinity Students/Faculty update purge dates
Creates a set of non-expired patron accounts for Trinity University faculty and students in the S...
OCLC Job Reports
Gathers job report statistics from Network Zone import profiles (specifically OCLC Overlay import...
How to Add a Pop Up Note to a Patron's Account
A pop-up note is used to alert library staff to important information about a patron when their r...
Discharging CLS Hold Shelf Items
This workflow explains how to properly discharge CLS (Consortium Library Services) Hold Shelf i...
Expired Hold Shelf Audit Workflow
This workflow is used when auditing items that appear on the Expired Hold Shelf but cannot be p...
Peer-to-Peer (P2P) Resource Sharing at WRLC
Peer-to-Peer (P2P) resource sharing is a library-to-library lending model that enables academic l...
Linked Patron Accounts
How to update a Linked Patron Account Patron linked accounts can be updated in several ways. ...
Alma/Primo Sandboxes
Alma/Primo Sandboxes WRLC has three premium Alma/Primo sandboxes, with data and configurations f...