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Updating a patron's linked account.

Patron linked accounts can be updated in several ways.

  • If a patron renews an item on loan from partner institution, the patron's expiry date will automatically be updated to match the expiry date at the home institution.
  • If a patron requests a new item from a partner institution, the patron's expiry date will automatically be updated to match the expiry date at the home institution.
  • A staff member can manually force an update to a linked patron's expiry date by using "Manage Patron Services". 

             Fulfillment  --> Checkout/Checkin  -->  Manage Patron Services  -->  Patron Services page

      • Select "Find user in other institution", select the appropriate institution.
      •  Scan patron's ID or search for patron and select appropriate one.
      • "Find User"  (This will force an update to the patron's linked account.