Reporting an Issue
To contact the WRLC regarding an issue with one of our services, please use the WRLC Service Desk
Service Desk requests can be submitted:
- Via email to ServiceDesk@wrlc.org
- Using the website found at https://servicedesk.wrlc.org
- By phone at 301-390-2050
Official service hours for coverage are 8:00am to 5:00pm ET during normal business days (Mon-Fri, excluding days the WRLC is closed due to holidays or adverse weather). Outside of service hours, the service desk telephone and request tracking system are monitored for critical issues.