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Angelique Carson
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Item's Home Institution: Reporting on Lost Items
This workflow explains how to: Search for items in Alma that are currently marked as <Lost> R...
Item's Home Institution: Lost and Paid Status
This workflow explains how to process a Lost item as Lost and Paid in Alma when a patron has paid...
Renewing Lost Items
This workflow explains how to renew an item that is currently in Lost status on a patron’s accoun...
Returning Lost Items
When you receive a Lost item, the best practice is to use Fulfillment> Return Items to return the...
Item's Home Institution: Marking Items Claimed Return
This workflow explains how to mark an item as Claimed Returned in Alma when a patron states they ...
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Lost Processes in Alma
Fulfillment Procedures
This chapter includes general Fulfillment overview procedures
NERS Alma and Primo Enhancement Requests
Each year, voting for enhancement requests for ExLibris products occurs in a process known as NER...
ExLibris Idea Exchange
Have an idea for ExLibris? Use the ExLibris Idea Exchange to: Share your ideas Support your...
ExLibris Support Portal (Sales Force)
Clarivate (the Ex Libris parent company) uses a software called Sales Force to manage help desk s...
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