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Angelique Carson
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NERS 2024 Suggested Enhancements and Vote Results
2024 Final Vote Results Primo Enhancements - 2024 Final Vote Results (docx - 152.5 K...
The NERS Process
The NERS Process: The User Group conducts round one voting for enhancement requests. The WRLC'...
Ex Libris Idea Exchange Guidelines
Ex Libris Idea Exchange Guidelines Keep these tips in mind when submitting an idea: ● Start...
Ex Libris Idea Exchange FAQ
Ex Libris Idea Exchange FAQs Q: Can anyone submit an idea? A: Yes! The Ex Libris Idea Exchang...
Reporting an Issue
If you cannot find the answer to your Alma or Primo question/issue, in the provided ExLibris Know...
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NERS Alma and Primo Enhancement Requests
Each year, voting for enhancement requests for ExLibris products occurs in a process known as NER...
ExLibris Idea Exchange
Have an idea for ExLibris? Use the ExLibris Idea Exchange to: Share your ideas Support your...
ExLibris Support Portal (Sales Force)
Clarivate (the Ex Libris parent company) uses a software called Sales Force to manage help desk s...
WRLC Service Desk (Request Tracker)
WRLC HQ uses a software called Request Tracker or RT to manage help desk service.
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